I am using the DC-125 multifuction devices with Microsoft Multipoint 2011. It is running on a Dell R210 Server with an ATI Firepro 2270 graphics card. I am plugging in headsets with 3.5" headphone with seperate microphone as the device requires. The workstation is detecting the microphone and getting signals from the microphone.
I am trying to use the online subscription version of Rosetta Stone for a non-profit school. The Rosetta website utilizes flash to access headphones and microphone.
I have been unable to get Rosetta to use the microphone. It does not hear it at all. I have changed the flash settings such that the website is allowed to use all resources and have even noted that in the flash settings dialogue, the meter shows the microphone working as it is showing feedback.
Going in to the “Preferences” of the website to configure the microphone, it shows me a list of microphones to chose which, I am assuming is all the multifunction devices plugged in to the hub. The microphones are all numbered like numbers 80 or 148 or whatever. No matter which one I chose, none of them are detected as having any sound. (I have no idea which microphone to chose) I then will go back to the recording device preferences to check for feedback from the microphone which it still has.
I am at a loss. If one calls Rosetta for support, they have no clue about multipoint server. If you utter the words terminal server, they quickly and loudly say, “we will not support terminal servers.” Unless I am totally wrong, I am pointing to the way they interface with flash and are not properly getting a signal from it. From my limited posting, am I wrong?
Things I have done:
Tried different multifunction devices
Tried different headsets
Changed the power settings so that USB never sleeps
Changed USB IRQ ports (After updating server bios)
Purchased new USB Hubs
Thank you for any help you can provide.