I have a 2016 MBP and have had the TBT3-UDV for just over a year, mostly has worked great. But just last night I connected a new (DC powered) external hard drive to my TBT3-UDV via the top USB-C port. The drive came up on my Macbook and I started transferring some files to it. Then this morning, I notice on the screen this new drive has been improperly ejected… no big deal, happens often. So as usual I unplug the thunderbolt cable from the TBT3-UDV to my Macbook and plug it back in. Nothing! It’s not even charging. I unplugged the power from the TBT3-UDV, I re-started my Macbook, I disconnected the new hard drive, I tried a different port on the MBP (though I verified the original port is working)… but still no luck getting the MBP communicate with the Plugable device. Green light is on the tower, but never the blue now.
I also ran the Plugable debug tool, but prefer not to send the logs, as just a quick glance at the files reveals it collects unnecessary information, like my Apple Pay serial number (huh?). Any other tips I can try to fix this?
EDIT: I just tried a new order of operations. I kept the thunderbolt cable connected from the TBT3 to the Macbook as I unplugged the power from the TBT3 and plugged it back in. The blue light is back and I’m back in action! Any thoughts on why this happened? Coincidence with the new hard drive? Or an issue that has come up in the past?