Thank you for contacting Plugable support! Sorry to hear about this issue. I’d be more than happy to assist you.
To be fully up front, this is not something that we’re actively testing. We’ve only tested a few different webcams individually. However, there shouldn’t be any reason for you to not be able to connect more than one camera.
- Are other USB devices working correctly that are attached to the dock?
- What brand and model webcams are you trying to use with the dock?
- If you connect one to the front USB and one to the rear USB on the dock, does that make any difference? (by doing so, we’re splitting up the webcams across two different USB hub controllers in the dock)
Please don’t hesitate to let us know of other questions.
Thanks again for contacting Plugable support and best wishes!
Senior Engineer | Product Owner