Low wattage issue with plugable USB-C docking station

Dock power issues. Lenovo ThinkPad displaying low wattage error message when I try to use the plugable USB-C docking station. When I plug the dock power supply into the ThinkPad, it constantly switches back and forth from battery power to the dock. Seems to be a fairly serious power supply issue with the dock.

Hello,

Thank you for contacting Plugable support! Sorry to hear about this issue. I’d be more than happy to assist you.

Some laptops may require more power than our USB-C docks can offer. It’s possible that you’ll need to return the dock and look for a more compatible model for your laptop.

However, you didn’t mention what model Lenovo Thinkpad or Plugable USB-C dock you have (we make several models now) so I can’t say for sure if this is expected behavior or not.

If you can provide some more details I’d be happy to check the expected compatibility.

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry

Senior Engineer
Plugable Technologies


http://plugable.com | http://performance.plugable.com/

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