The main Thunderbolt connector on my dock feels very sloppy, and if I move the dock at all I lose the connection to the dock. This is using the cable that came with the dock. Is this normal or expected behavior? It feels physically much less secure than the connection on the computer (2 different MacBook Pros and a Dell), all of which do not lose connections to TB3/USB-C devices when they are directly plugged in.
I can’t imagine the connection is meant to be so delicate and I feel like I have received a slightly defective device.