loaded drivers and connected monitor to USB port but monitor is not being recognized.


#1

laptop not recognizing external monitor after software loaded and monitor connected to USB port. What needs to be done to get my laptop to recognize monitor?


#2

Hello Joey,

I am sorry to hear this. Is this a work computer? If it is, you would have to have your IT department reload the DisplayLink drivers for you. Do you see the green LED light up on the display adapter? If so, what happens if you hit the button combinations windows key + p?

Kind regards,
Patric
Plugable Technologies


#3

Hi Joey,

Seems like my response was not received since I am getting back “email address not found” error messages from your email server. I hope you take a look on this forum directly, otherwise you will not be able to communicate.

Kind regards,
Patric
Plugable Technologies


#4