little green light is OUT...


#1

Recently bought a Pluable DisplayLink 2.0 display adaptor. Worked once, now I noticed the green light is always off. whats going on?


#2

Hi Tom,

Thanks for posting! I am sorry to know you are having trouble with one of our products.

Could you run the DisplayLink support tool (instructions here: http://plugable.com/support/displayli… ) and email the .zip to support@plugable.com along with a link to this thread and your Amazon Order ID?

This would give us a better insight as to what is going on. Once we analyze it, we can figure out the next steps.

Thanks for your patience while we figure this out!

Regards,
Roze


#3