Why can’t I view Lightroom on my large monitor?

Hello there,

Thank you for contacting Plugable support. I am sorry things are not working as expected while using your Plugable product and I would be happy to help.

Based on your description of the problem, our next step is to get some additional information which would be better done through our ticket system.

Can you reach out to us via and be sure to include this ticket number as a reference: 438150

Apologies again for the frustration, and thank you for giving us the chance to help.


Plugable Technologies

I think check your display settings to ensure it’s set as an extended display, not duplicated or disconnected. Verify that the monitor’s resolution is compatible with Lightroom. You can update your graphics drivers to the latest version and check Lightroom’s settings to make sure it’s not restricted to a specific screen.