just bought a usb 3.0 docking station, power light on but when plugged into laptop does not install drivers etc. is not recognised at all


#1

#2

Hi Paul,

Thanks for reaching out to us, I am sorry this is not working as expected.

I would like to start by asking if you have already installed the drivers available on our page here ( https://plugable.com/drivers/displaylink )? Additionally, when connected to the computer, does the green USB LED light up ( right under the blue power LED )?

Thank you,

Pat
Plugable Technologies
www.plugable.com/support


#3

Thank you, downloaded and installed latest drivers and all working now!


#4

Hi Paul,

Thanks for getting back to me, I am glad the docking station is working now!

We will be closing this thread, please feel free to start another thread or email us if you have any additional questions!

Pat
Plugable Technologies
www.plugable.com/support


#5