Jerky USB Webcam

I have trouble with jerky images using USB Webcams on the TBT3-UDZ. I have tried 2 different webcams and all the USB 3.0 ports on the dock. I plugged them directly into the PC through a USB-C to USB 3.0 converter and have no problems.

Hi Mike,

Thank you for posting! It appears that you have also reached out to us directly via our support email address regarding the same issue, and I have just sent my direct reply with the next steps.

Moving forward, please only reply to our direct email in order to keep all communication in one place and help prevent duplication of effort.

Thank you,

Plugable Technologies