It will not connect to my wife's Cricut Air, it wont even recognize it. Is there an update to fix this issue.


#1

It will not even find my wife’s cricut air, tried reloading drivers with no change.


#2

Hi Evan,

Thank you for posting about your Bluetooth adapter.

The adapter works with Cricut that support Bluetooth and the necessary driver should already be in place, so there is likely some other issue.

Could you please answer some questions that will help me understand the issue?

  1. What Windows version is on your computer?
  2. Is the Cricut Design Space software installed on your computer?
  3. Has the Cricut been connected to any other computers or mobile devices?

Thank you,

David
Plugable Support


#3

I’m going to close this ticket. If you have any further questions or issues, please contact us directly at support@plugable.com. Thanks!


#4