Is it compatible?


#1

I just ordered “Plugable USB-C Triple Display Docking Station” and I am trying to find out if it is compatible with the HP Envy x360 13-y073nr laptop.


#2

Hi Bobby, thanks for posting! Unfortunately, our UD-ULTCDL will likely not work with the HP Envy x360 laptop. We do call out on a compatibility chart here --> http://plugable.com/products/ud-ultcdl/ that customers have reported that our dock does not work using the USB-C port on the system. I am sorry to relay this bad news, but we do offer a 30-day no hassle return policy on Amazon.com/returns if you would prefer to return our dock for a full refund. If the purchase is outside of the 30-day window we would be happy to assist with a return for full refund, as well. Please just reach out to us directly at support@plugable.com with ‘Ticket Number 168847’ in the subject line and we can math everything up.

I am sorry that we couldn’t be of more help!

Thank you,

David W.
Plugable Technologies
www.plugable.com/support


#3