Is 1920x1200 resolution suported on UGA-165 USB 2.0 display adapter?


#1

I have a 1920x1200 Monitor DVI connected to UGA-165 display adapter on Windows 8.1 I’m limited ton 1920x1080 (not the natural resolution of my display). Is 1920 x1200 supported?


#2

Hi Ernesto,

Thanks for posting your question here! No, 1920 x 1200 resolution is not supported by Plugable UGA-165. 1920 x 1080 is indeed the highest resolution that this product supports and we do mention this on the amazon listing.

Plugable UGA-2K-A is the adapter that supports 1920 x 1200 resolutions via DVI and HDMI.

Customer satisfaction is top priority for us. We never ever want customers stuck with products that are not right for their setup. So I recommend you use our 30 day hassle free return policy to return the unit of Plugable UGA-165 to amazon for a refund and get Plugable UGA-2K-A once the refund is processed.

Please do feel free to shoot us an email at support@plugable.com if you need any help or information regarding any of our products. We are here to help!

Regards,
Roze


#3