invalid IP configuration AX88179 Gigabit ethernet adapter, no connectivity?


#1

unable to connect across several laptops and networks, USB 2.0/3.0 states invalid ip configuration,. points to itself, 169.xx.xx.xx. no hard static configured.


#2

Hello,

Thank you for your post! I’m sorry you are encountering this network configuration problem with this adapter. I would like to help you troubleshoot.

Could you run our diagnostic program? It will gather device information and installation logs that will help me understand what is happening.

To do this, please plug the adapter into your computer, then go to this page, and follow the instructions there:

http://plugable.com/support/plugdebug

This will generate a folder on your desktop. Please send that folder along with your Amazon Order ID to support@plugable.com with “Ticket #222944” in the subject line and we’d be happy to help!

Thanks,

Derek Nuzum
Plugable Technologies


#3

Hello,

We’re closing this thread due to lack of activity, but are happy to reopen this case at your convenience.

Please just send a message to support@plugable.com using the instructions above and we’d be happy to help!

Thanks,

Derek Nuzum
Plugable Technologies


#4