Intermittent flickering on displays

Hello, I need your help with this case, please. I have a UD-3900 in use and when I connect the usb cable to the laptop, there is Intermittent flickering on dual displays. I changed all the HDMI and HDMI-DVI cables, the usb cable is the original and new one that came with the unit. I have a HP 15 i5 Gen 11 laptop. I have the Displaylink 10.1 M2 software version, using the windows 10 home edition version 21H2.

Hi Carolina,

Thank you for contacting Plugable! I am sorry to hear that your UD-3900 docking station is not functioning as expected, and would be happy to provide additional support.

I saw that you contacted us directly via email in ticket #364774, and will follow-up in that thread.

Thank you for giving us the chance to help!

Plugable Technologies

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