Installer exits without doing anything


#1

The DisplayLink_7.6M1.exe file on the CD that came with my USB 2.0 DisplayLink adapter does not run correctly on the Windows XP computer that I need to install the adapter on. The program appears to run for several seconds and then disappears without ever opening a window or providing a message as to what the problem might be.


#2

Hi Lou,

Sorry to hear about the issues. Though the installer isn’t too different between the different XP versions, let’s try the most recent drivers and see if they behave any differently:
http://www.displaylink.com/downloads/…

If that doesn’t do the trick, please email support@plugable.com (subject: Ticket 109324) and we’ll dig into some log files to see if we can get a better idea what’s causing the installer to close.

Thanks!
Gary


#3