I think you need to make your instructions for installation a little more easy to understand. you say open the mac folder and copy microcapture to your desktop but there isn’t anything there called microcapture, so wtf
Hello Renita,
Thanks for mentioning this!
We actually changed our software over to Digital Viewer, which was developed for the new microscope but works much better for the old one as well. The installation instructions for Mac should be the same, just with Digital Viewer instead of MicroCapture.
Please let me know if that helps! If you continue to have issues with installation, please contact me at support@plugable.com
Cheers,
Sam Morgan
Technical Support Analyst
Plugable Technologies.