Incompatible Display Driver error installing plugable USB 2.0 display adapter for the first time

new laptop dell precision with intel hd graphics 530 and AMD Radeon R9 M375X doesn’t recognize the displaylink driver, even after installing newest display link driver. i’ve now spent a total of 8 hours figuring this out, including updating the latest Intel and AMD chipsets. error keeps showing as incompatible, and DOS system comes up.

Hi Chevy,

Thanks for posting! I have already started an email support thread with you via the email you sent to and I will limit our communication to that email thread in order to keep everything in one place.

Thank you,

David W.
Plugable Technologies