Inaccurate advertising regarding 2K monitors... please rectify


#1

In the promo video for the UD-5900, you say that the new dock supports dual “2K” displays at 60 Hz. But, if you look closely at the specs - it is clear that with two monitors connected, the max resolution is 1920x1200 - also known as WUXGA (https://en.wikipedia.org/wiki/2K_reso…). Only rarely is 1920x1200 or 1920x1080 (aka 1080p or 1080i) referred to as “2K”. In computer/monitor terms - “2K” typically refers to 2560x1440.

“most people don’t call 1080p 2K; they call it 1080p or Full HD.
As an engineer and self-described computer nerd, I’m a stickler for accurate terminology.”
http://www.cnet.com/news/tv-resolutio…


#2

Hi Bobby,

Thanks for posting! We replied to your direct email inquiry a few moments ago, but also want to reply here for the benefit of anyone else following the thread. The DisplayLink chipset used in our UD-5900 dock (the DisplayLink DL-5900 -> http://www.displaylink.com/assets/pro…) actually supports two displays at 2048x1152 resolution which falls under the 2K description in the graph you cite and by other sources.

We call out the maximum resolution of 1920x1200 for dual display support in the product specifications as we have found in the past that using the fairly uncommon resolution of 2048x1152 caused confusion.

That said, the term ‘2K’ seems to have entered the vernacular as a quick way of saying 1080p or 1920x1080 (even Nvidia does so here -> https://shield.nvidia.com/android-tv/…), so while our video is correct we will make an annotation calling out the specifics in more detail.

Thank you,

Bob
Plugable Technologies
www.plugable.com/support


#3

Thanks so much for the response and clarification. Sorry if my title/tone was a bit aggressive - clearly I was not 100% right.

Glad to hear that the specs will be further clarified!


#4