The U3 was working great and I was really liking it for a couple of days, but this morning it was not working. When I got home from work just now I pulled out the multi-meter and the power supply is not working.
I grabbed a 12V supply from an hard drive and it’s working fine.
Can I get a replacement 12V supply?
Hi Douglas,
Thanks for posting here! I’m sorry to know that the power adapter of the Plugable USB3-SATA-U3 is no longer working. About the replacement, no problem!
Just shoot us an email at support@plugable.com with your Amazon Order ID, the serial no (given at the bottom) of the unit and the best address to send the replacement power adapter, along with a link to this thread and I can make arrangements to send it you.
Regards,
Roze