About 50 percent of the time if I turn on my win 10 desktop and then the second monitor windows will not recognize it. I need to unplug the DL6950 usb cable and plug it in again.
any help is appreciated.
Hi Calvin,
Thank you for contacting Plugable support. We would like to take a closer look at your system to better help assist but require some additional information. Instead of posting that information here, could you please contact us directly via email? To do this, please email us at support@plugable.com. In the subject of your direct email, please reference case 393675, which will allow us to match things up and then provide the next steps.
Apologies for the extra steps in the process, and we thank you for giving us the chance to help!
Best regards,
Michael S.
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