I can no longer see the BT dongle in device manager and software install says 'no BT device found'. Any ideas? Is it dead, Jim?

I tried all USB slots, usb 2 and 3. Any ideas?

well, I tried it in two PC’s neither can identify it now. I need an RMA please!
Amazon:

Delivered Jun 6, 2016
Your package was delivered.

Hi Jeffery,

Thank you for posting about your Bluetooth adapter. Could you please contact us directly at support@plugable.com? I’ll need you order number and current address to process a replacement, and it is better not post those in a public forum.

Thanks!

David
Plugable Support