Hub not working

Blackweb 7-port 3.0 Hub model BWA17H0010 and S/N: WJ1W1711000743 which I purchased today does not work. When I plug it in and then plug a device into the ports, the
device does not work. I have a Compaq Presario CQ 5000
Series with a AMD dual core processor E-350, with Windows
7 home premium 64-Bit, 3GB DDR3 memory, 500 GB hard
drive, and a supermulti DVD burner. Please tell me why the
hub want work on my computer. Thanks

Hi Arthur,

This is the support forum for Plugable Technologies. We don’t have any affiliation with Blackweb; they are a competitor of ours.

If you’re having issues with one of their products, you’ll want to contact them for support.