I have a HP Pavilion Elite HPE Windows 7. I’ve added the Plugable USB 3.0 I/O Card and a Plugable USB 3.0 7-Port Hub connected to USB 3.0 I/O card. I installed the latest driver from your website.
I have several external USB 3.0 drives connected to the hub and one drive connected directly to the USB 3.0 I/O card.
Everything worked fine when I connected the drives to the hub and I/O card. When I shutdown or put the computer to sleep, all the drives power down correctly.
The problem is that when restart or awake the computer, only the drive connected directly to the Plugable USB 3.0 I/O card awakes. The drives connected to the hub do not automatically wake-up. However, if i unplug and replug one of the usb cables between the hub and a drive, then immediately all drives on the hub will wake up.
What’s wrong? Is this a configuration issue or hub issue?