hub dead

plugged in my new usb 3.0 4-port hub and no power on light and no recognition. Pwr supply puts out 5.2 vdc, hub doesn’t get recognized with two different cables in two different computer usb ports. suspect bad hub

Hi Marcus,

Thanks for posting your question here! I’m sorry to know about the trouble you are having with the Hub. If you could shoot us an email at with your amazon order ID, and a link to this thread, we will resolve this issue.