Hub Becoming inactive


#1

I have 2 usb3-hub7bc hubs connected to my computer. I have multiple body cameras set up on them. After they dock, eventually, everything in connected through hubs disappear and I have to restart the hubs for the cameras to reappear.


#2

Hello,

Thank you for contacting Plugable support! Sorry to hear about this issue. I’d be more than happy to assist you.

We have a troubleshooting tool that helps us find out what is going on in situations like this. Please plug the hubs into your computer, then go to this page and follow the instructions there:

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry
Plugable Technologies


#3

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