Hs53 gaming headset

I’m here because I need to find out if there is any way to replace the inline volume and mute control section of the cable the port that the headset plugs in to doesn’t register my mic at all unless I apply pressure to the 3.5mm male insert if someone can point me in the right direction I’d appreciate it

Hello Mike,

Thank you for contacting Plugable support! Sorry to hear about this issue. I’d be more than happy to assist you.

We will contact you via email directly to arrange a replacement under warranty.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry

Senior Engineer | Product Owner
Plugable Technologies

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