HP Spectre x360 won't discover the HP 27er Monitor on the HDMI 4k port

USB Docking Stations UD-ULTCDL
1

I have an HP Spectre x360 laptop and just purchased my 3rd HP 27er Monitor. My old docking station did not accommodate 3 monitors so I purchased your docking station ud-ultcdl. It will not work with 3 monitors. I unplugged all the monitors and only plug 1 monitor in the HDMI 4k port and it will not recognize it. What am I doing wrong? The 2 other ports work fine.

Help!

2

Well! I just fixed my own problem after much struggle. I left the 1 monitor attached to the HDMI 4k, unplugged the docking station. Then I plugged the docking station and my laptop recognized the monitor. Then I plugged the other 2 monitor, 1 at a time and this worked. I am so happy this was a battle but it finally worked.

3

Hi Tina,

Thanks for posting!

Glad to hear you were able to resolve this issue on your own. I’ll be closing this thread, but please feel free to open a topic or reach out to us at support@plugable.com if you have any more questions.

Thanks!

Mitchell