HP ENVY x360 One Screen Frozen or Not Detected After Sleep

USB Docking Stations UD-ULTCDL
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I have three HP ENVY x360’s that don’t display correctly after going do sleep. 2 monitors are connected and one of them either isn’t detected or froze up after the computer wakes. Everything goes back to normal after the Dock is power cycled.

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Hi Justin,

Thanks for posting!

To clarify, are you reporting that three different HP Envy x360 laptops are all seeing this same wake from sleep issue with your Plugable UD-ULTCDL docking station?

If that’s the case, could you please reach out to us directly at support@plugable.com? Please include the Amazon Order ID associated with the dock as refer to “Ticket #316247” in the subject to help us match up this post to the email.

Thanks for giving us a chance to help!

Mitchell

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