HP ENVY x360 One Screen Frozen or Not Detected After Sleep

I have three HP ENVY x360’s that don’t display correctly after going do sleep. 2 monitors are connected and one of them either isn’t detected or froze up after the computer wakes. Everything goes back to normal after the Dock is power cycled.

Hi Justin,

Thanks for posting!

To clarify, are you reporting that three different HP Envy x360 laptops are all seeing this same wake from sleep issue with your Plugable UD-ULTCDL docking station?

If that’s the case, could you please reach out to us directly at support@plugable.com? Please include the Amazon Order ID associated with the dock as refer to “Ticket #316247” in the subject to help us match up this post to the email.

Thanks for giving us a chance to help!


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