I want to use the keyboard with my windows computer and can not accomplish this to logon. Fn+backspace does work as delete however control+alt+Fn+backspace doesnt work as control alt del
Thank you for posting about your Bluetooth keyboard.
I’ve tested on both our small and large keyboards and was able to activate Ctr + Alt + Delete by pressing Ctr + Delete + Fn+Backspace. Doing this while the computer was already running brought up the Lock, Sign Out, Log Off and Task Manager menu. I haven’t tried it at log-in.
I think that the issue may be that until login is completed, your computer isn’t connecting to the keyboard through Bluetooth.
I have a couple of quick questions:
If you press Ctr + Delete + Fn+Backspace when you are already logged in, do you get the lock screen I mentioned above?
Does your keyboard have Backspace on the big key second down on the right or on the small key at the upper-right corner?
Thanks, sorry for taking some time but I was on a business trip. My keyboard has the delete on the same key as backspace (second down on the right)
After much trying, I can see it works sometimes.
It doesn’t work but after many tries it starts working. To verify connectivity, before I begin trying, I click caps and call tell on the laptop that it works (it lights up the corresponding LED). However, If I start ctrl-alt-del, it doesn’t work for a period of time.
A second problem is with the letter “E”. It works very unreliably. I need to go back often and type it again slowly. Other letters around it work well.
Thanks for your help.
Please I am still waiting for help. I’ve been traveling and was hopping to use the keyboard,
I’m very sorry for my delay in answering.
It sounds like a problem with the keyboard. I would like to send you a replacement. Could you please send an email to firstname.lastname@example.org with your order number and current shipping address. We’ll get it into the mail to you on Monday.