I can’t get my keyboard and mouse to respond. The display works though. I haven’t unplugged from the docking station in a while and I forget how to get things to work.
Hi Marc,
Thanks for contacting Plugable. I’m happy to help. I need to ask some questions to get a handle on the issues you’re seeing.
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Do you have a Plugable UD-160-A (http://plugable.com/products/ud-160-a) docking station?
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What is the make and model of the computer that is connected to the dock.
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Are the keyboard and mouse that don’t respond an external keyboard and mouse connected to the dock’s USB ports?
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Is this a new problem?
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Is anything else going wrong?
Just reply to this message to continue the conversation. I look forward to being able to help you.
Best Regards,
Aaron
Plugable Technologies