… I purchased via amazon: received pack but cannot get to function as NO PRODUCT KEY in package and NO PRODUCT KEY sent via email… Tried to call but support phone number cuts off after one ring; I have sent emails but no reply after 5 days.
Your top-right banner in Green: Plugable Technologies employees are here to help…HOW DO I COMMUNICATE WITH THEM??? Please send product key to me at piazope@gmail.com
Hi Graham,
Thanks for posting here! The Bravura Easy Computer Sync product key is uniquely associated with the Amazon order ID through which the unit was purchased from us (Plugable Technologies) and is automatically emailed to the email address associated with the amazon ID through which the order was placed.
Could you shoot us an email at support@plugable.com with the amazon order ID through which the product was ordered? Alternately you could forward us the confirmation email you received from amazon when the unit was shipped.
As the product key is uniquely associated with the amazon order through which the product was purchased from us, I can use that information to pull the product key associated with your order from our systems and send it to you.
Regards,
Roze