Help, my tv is black screen!


#1

Hi! I’m new to this forum and have a problem with my plugable, which I love.
I used it to adapt my Dell Dimension E520 which did not have a hdmi slot to fit my Vizio E420D-EO tv. I hooked it up and everything was fine, until I changed the graphics to make the desktop icons bigger and now it won’t work, my screen is black, can someone tell me what I can do, please. It was working so perfectly until I screwed it up. I am desperate, I need it to work on my thesis and other school work.


#2

Sorry, I panicked. I just uninstalled and reinstalled the program and it’s working again.


#3

Hi TJ,

Thanks for letting us know that an uninstall and re-install of the drivers fixed the issue and that everything is working fine!

If you ever need any help or information regarding any of our products, please do feel free to shoot us an email at support@plugable.com. We are here to help!

Regards,
Roze


#4