I just got the usb 2.0 microscope. i plugged it in to my computer and got an icon on the desktop but when I click on it, it just gives me the properties of the microscope. do i need a special program to use?
Thank you for posting here. To use the microscope, you’ll need viewing software which you can download from our website. Here are instructions for using it:
Install the Plugable Digital viewer (https://plugable.com/drivers/microscope/).
Plug in the microscope then click Start and open Digital Viewer.
Click on the gear icon at the upper left of the Digital Viewer screen.
Make sure USB Microscope is set for Device. The microscope should start displaying then.
If the LED isn’t coming on, try rotating the dial near the top of the microscope. That dial allows you to set the LED intensity and could be currently set at zero.
If that doesn’t work, please let me know.
I’m going to close this thread. If you have any additional questions or issues, please contact us directly at email@example.com. Thanks!