Hello My USB3-HUB7-81X is causing my mac wifi not to work.


#1

Any fixes? is my product broken?

As soon as i unplug the USB3-HUB7-81X mi wi fi comes on.

Please help me.


#2

Hello,

Sorry to hear about this issue. USB 3.0 devices can cause 2.4GHz interference.

Try connecting the hub to a different USB port and/or moving the hub further away from the system.

Thanks!


#3

Hey

I did both things and still no luck :frowning:
Anything else you think I can do?


#4

We might need to try sending you a pretested replacement hub.

I’ll contact you directly via email shortly.


#5