HDMI to Vizio TV, video but no audio

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My laptop: Dell Inspiron 7306 2n1
OS: Microsoft Windows 10 Home

My TV: Vizio M-Series Quantum

With the help of Windows support I’ve figured out that it is not an issue with the drivers on my laptop. It is also not a problem with the HDMI cable itself. (The two HDMI cables I have work with other TVs with no problems.)

On my TV, I get the video perfectly. But the audio still only comes from my laptop.

When I open the device settings on my laptop to change the default audio to my TV, there is no option for it. The only options are headphones and the laptop’s speakers. I reinstalled the drivers and still nothing.

I also changed the TV speakers from “On” to “Auto” and the other way around with no luck.

Any help would be greatly appreciated!

2

Hi Mason,

Thank you for contacting Plugable! Sorry to hear of these issues, but we’ll be happy to help investigate and find a solution.

What is the model of your Plugable device (located on the product itself, the box, and the quick start guide)

Thank you for your patience and for giving us the chance to help!

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