How can I keep the display port active when the lid is closed (like a docking station)? When I close the lid I lose my HDMI output signal from Plugable.
HP Envy x360
Hi Mark,
Thank you so much for reaching out to us, I would be more than happy to answer your questions!
In order to allow the docking stations external displays to still be utilized, you need to adjust the Power Management settings on the laptop inside of Windows 10 to “do nothing” when the lid is closed. You can find great instructions for doing so at this link ->http://www.thewindowsclub.com/choose-…
Please let me know if you have any questions or concerns while working through these instructions, and I would be more than happy to help!
Thank you for your patience,
Marc
Product Owner & Technical Support
www.plugable.com/support
Hi Everyone,
We hope that we were able to provide some great information for allowing Mark to utilize his system with our Plugable Docking Station when their laptop lid was closed.
If Mark or anyone else has any additional questions or concerns, please feel free to reach out to us directly at support@plugable.com.
Thank you for your patience,
Marc
Product Owner & Technical Support
www.plugable.com/support