hdmi connection not working… i installed latest drivers, restarted. HDMI is selected on the monitor and works when directly plugged into laptop. Dell laptop, dell monitor, windows 10.
Thanks for getting in touch!
There are many things that could be causing your monitor not to work through one of our DisplayLink devices. We should gather logs and take a look, see what could be going wrong.
Could you contact me through firstname.lastname@example.org so that I can give instructions on how to gather those logs? If you could, mention ticket number 171919 to get directly to me!