HDMI connection will not work.

I am trying to use the my docking station and everything is working but the HDMI connection will not work. I have the Plugable UD-3000 SuperSpeed and my monitor is a HP 27er Display.

Thanks for getting in touch!

Did you install the latest DisplayLink drivers on your machine before attaching the dock? There’s the link for that:


If that doesn’t help, please get back to me through support@plugable.com and mention ticket #169604 so that I can investigate further.

Since we haven’t heard from you, I’m hoping you were able to find a resolution to your problem. If that isn’t the case, please contact me at support@plugable.com so I can help troubleshoot!