HDMI connected monitor works great - added a dvi monitor and system detects it but does not identify it - screen is blank

Discontinued Products UGA-2K-A
2

This reply was created from a merged topic originally titled 3rd monitor graphics are bad - hooked up by dvi; second monitor hooked up by HDMI….

3

Thanks for contacting us!

I’d like to get a bit more specific information from you on this issue. Could you contact us at support@plugable.com and mention ticket number 196799 so that we can discuss this in greater detail?

Thanks!

4

Problem solved, user error, it helps to make sure the DVI connection is completely seated and plugged in!

5

That’s great to hear!

If you hit any issues down the road, please don’t hesitate to contact us again.