HD videos legging using UD-5900

When I’m trying to watch videos on my monitor using standard DVI cable, the video is legging and jumping and run in slow motion.
I’ve tried to uninstall DisplyLink core software and reinstall it after using the cleaning tool and still no change.
Can someone help?

Hi Yonni,

Thanks for posting, and I would be happy to help with your docking station.

Can you provide some additional detail about what type of system you are using in terms of the operating system and the specifications? The performance of our dock depends on your CPU and graphics adapter in order to function, so they could be playing a factor.

Can you also let us know if the video you are playing is a local file or one streamed online?

Thank you,

Bob
Plugable Technologies
www.plugable.com/support