Has anybody had problems with getting the microphone to work on a handsfree Bluetooth Speakerphone?

I have an external USB Speaker that acts like a headset/hands-free speakerphone. It works fine with my iPhone, but I can’t get the microphone to work when connecting to my Windows 10 Laptop. Has anybody else encountered this and found a fix for it?

Hi Richard,

Thank you for posting your question. Probably all you need to do is set the Headset profile for the speaker in the Sound settings.

The Bluetooth section (the second half) of this blog post should help. If not, please let me know:


I’m going to close this thread. If you have any more questions, please contact us directly at support@plugable.com. Thanks!