Downloaded drivers but they don’t seem to be installing. Laptop will not recognize the adapter.
Thank you for your message.
I’m sorry to hear about the problems getting the USBC-E1000 working on your Mac. I would like to help.
This is unfortunately a common issue on Mac systems. There are a few things needed to get the adapter working well, particularly when using a newer Mac, or newer version of macOS.
The basic gist of the steps needed to get things working well in most cases is the following.
• Download the latest drivers from ASIX. For the USB3-E1000 and USBC-E1000 the drivers are at:
• Run the uninstaller script included with the drivers, using the instructions included with the drivers (PDF, page 11 as of this writing).
• Run the driver installer
In some cases you may also need to allow the driver installation to occur with Gatekeeper, be sure to evaluate our blog post at:
I hope this helps. Please feel free to reply if you are still encountering issues and we’ll help look into this further.