Flicking issue with Plugable USB 3.0 to VGA / DVI adapter


#1

I recently purchased Plugable USB 3.0 to VGA / DVI adapter from here (https://www.amazon.com/gp/product/B00…) and having flickering issues on the monitor it’s connected to. I already installed the most Displaylink driver. I’m running Windows 7 Pro 64bit. Any help?


#2

Hello Andrew - Just to confirm: You have DisplayLink driver 8.0 M2 (http://www.displaylink.com/downloads/…) installed and the most up to date graphics chipset/GPU driver installed?

If so, I would need to take a closer look via PlugDebug (I will follow up with a direct response).


#3

I installed the M1 version: DisplayLink+USB+Graphics+Software+for+Windows+8.0+M1

Should I uninstalled the M1 drivers and re-install the M2 drivers? Thanks.


#4

Yes please.

Here are instructions for a clean DisplayLink driver installation:

  1. Disconnect display adapter from the computer
  2. Uninstall DisplayLink Core software from Control Panel -> Programs. Do not worry if this fails, just move onto the next step.
  3. Download and run the DisplayLink cleaner tool -> https://s3.amazonaws.com/plugable/bin…
  4. Once the Cleaner has been run, reboot (do not close the window until you see the message “Cleaning complete. Press ENTER to end.”)
  5. Now download and run the latest DisplayLink software from here -> http://www.displaylink.com/downloads/…
  6. Reconnect the display adapter to the computer when prompted to do so and test.

If this does not help, please see my direct response asking for logs.


#5

I actually have the Plugable USB adapter connected to the same monitor with a HDMI cable and everything seems to work fine with the M1 drivers. (I had the Plugable USB adapter connected to a VGA cable prior) I’m hesitant to uninstall the M1 drivers. What do you recommend?


#6

Seems like the VGA cable was the problem. Have you tried a new VGA cable?


#7

I have the same VGA cable connected to my 2nd monitor without any issues.

I will keep the M1 drivers for a few days and see if my monitor flickers again.

Thanks again for your quite responses.


#8