Firefox not working with Plugable docking station.


#1

Firefox not working with Plugable docking station.

When I bypass the dock, Firefox works fine. I have disabled and removed all Firefox add-ons and extensions, and have uninstalled and reinstalled the Plugable software.

I’m on Windows 7. Any help is greatly appreciated!


#2

Hi Narciso,

Thanks for posting your question here! Could you connect the docking station to the system, run the DisplayLink Support Tool (instructions here:http://plugable.com/support/displayli…) and send us the .zip generated by it on the desktop as an attachment at support@plugable.com with your Amazon Order ID and a link to this thread.

This will give us a better insight to what is going on the software side. Once we analyze the .zip, we will figure out the steps to resolve the issue.

Regards,
Roze


#3