Failure to launch application because it has been run--message when I try to start software. Please advise

Hi Sharon,

Thank you for your message! I’m sorry you are having problems with this application. I would like to help you troubleshoot.

  1. Could you please send me your Amazon Order ID? We use these order numbers to track support requests over the lifetime of the device.
  2. Could you please tell me which application you are running into this error with and which operating system you are using?

If you could please send that information to with Ticket #227002 in the subject line, we’d be happy to help!


Hi Sharon,

We’re closing this thread due to lack of activity, but are happy to reopen this case at your convenience.

Please just send a message to using the instructions above and we’d be happy to help!


Derek Nuzum
Plugable Technologies