Failing to Pair: Plugable Bluetooth Travel Mouse

Plugable Bluetooth Travel Mouse cannot pair with Windows 10 on the Samsung Galaxy Tab Pro-S. Every time I try to pair, I get an error saying it failed and to try again.

Bluetooth drivers are up to date as is Windows 10

Thanks for getting in touch!

I’d like to gather logs from your system and see what’s going on here. Could you contact us at support@plugable.com so I can get that process started?

Thanks!

Since we haven’t heard back from you, I’m assuming that you fixed the issue. If that’s not the case, please contact us at your earliest convenience at support@plugable.com