Failing to Pair: Plugable Bluetooth Travel Mouse


#1

Plugable Bluetooth Travel Mouse cannot pair with Windows 10 on the Samsung Galaxy Tab Pro-S. Every time I try to pair, I get an error saying it failed and to try again.

Bluetooth drivers are up to date as is Windows 10


#2

Thanks for getting in touch!

I’d like to gather logs from your system and see what’s going on here. Could you contact us at support@plugable.com so I can get that process started?

Thanks!


#3

Since we haven’t heard back from you, I’m assuming that you fixed the issue. If that’s not the case, please contact us at your earliest convenience at support@plugable.com


#4