Sometime within the last couple of weeks, my external speakers and headphones that are plugged into the UD-160-A have stopped working. The internal speakers work, as do the headphones when plugged directly into the laptop, so I know it’s not a sound card issue. Everything else about the UD-160-A seems to work normally, except for the external sound. The external speakers have power.
In addition, I just upgraded to the Windows 10 Fall Developers Update a couple of days ago, and I now receive the message that the device has been removed (although the driver and device remain listed in the Device Manager). The message sends me to this page: https://support.microsoft.com/en-us/h…. It’s unclear exactly what was removed, since the dock still works for everything but sound.
I have downloaded the most recent driver, uninstalled and reinstalled the driver, but that did not solve the problem. I also uninstalled, rebooted, and let Windows reinstall, but that also did not solve it. The external speakers are set to default.