I have purchased, through Amazon, your USB-C 7 in 1 Multifunction Hub for my Apple MacBook Air laptop. I wish to play DVDs on my Apple external DVD player, but online message says insufficient power through the laptop. Please advise which of your cables I need to connect the hub directly to the power board.
Hello,
Thank you for contacting Plugable! I would be happy to help you with your question about using an external DVD drive with the USBC-7IN1.
Unfortunately our products will not work with the SuperDrive, as only approved external hubs will work with the Super Drive.
You can find guidance from Apple at the below links:
SuperDrive troubleshooting → https://support.apple.com/en-us/HT201788
How to connect your SuperDrive (And compatible devices) → https://support.apple.com/en-us/HT202665 (Note at the bottom: “* If your SuperDrive doesn’t respond when connected to an external display or USB hub, connect your SuperDrive to a USB port directly on your Mac.”)
Please feel free to reach out to us if you have any further questions.
Sean
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