Before I disconnected from the docking station I was able to use the external display and keep the laptop closed.
After reconnecting to the docking station and restarting the laptop everything else works but the external display is not detected.
I did a shutdown and startup – nothing changed. I repeated that process and the external monitor came to life. Go figure!
Hey Mark,
Thanks for contacting us!
Strange that repeating the same behavior twice produced different results - glad you got it fixed!
If you continue to experience issues with this, please contact us at support@plugable.com and we will be happy to help figure out what’s going wrong.
Cheers,
Sam Morgan
Plugable Technologies